Code of Conduct 

Your Privacy, Our Responsibility

Privacy Protection as a Core Corporate Commitment

At VE-TRI Co., Ltd., we regard the creation of a secure and trustworthy service environment
as a fundamental part of our corporate mission. Among these responsibilities, the proper management and robust protection of personal information constitute one of our highest social obligations.

We fully recognize the importance and sensitivity of the information entrusted to us, and we remain firmly committed to transparency, strict legal compliance, and the implementation of rigorous security measures to ensure the continued confidence of our clients.

Code of Conduct  

  1. Purpose

This Code of Conduct defines the basic standards of behavior required to maintain a safe, respectful, and professional workplace, and to protect the trust of our customers, partners, and society. 

  1. Our Values

Ve Tri is committed to the following values:

  • Integrity: Act honestly and follow rules and laws
  • Respect: Treat everyone with dignity and professionalism
  • Accountability: Take ownership of work and continuously improve
  • Customer Focus: Deliver value and build trust through quality
  1. Professional Conduct

All members are expected to:

  • Communicate respectfully in person, email, chat, and meetings
  • Practice appropriate reporting, communication, and escalation
  • Meet deadlines and honor commitments
  • Support teamwork and constructive collaboration
  1. Anti-Harassment & Non-Discrimination

Ve Tri has zero tolerance for harassment, bullying, intimidation, or discrimination. 

Examples include (but are not limited to):

  • Abusive language, threats, humiliation, or personal attacks
  • Inappropriate jokes, comments, or repeated unwanted behavior
  • Sexual harassment of any form (verbal, physical, or visual)
  • Discrimination based on protected characteristics
  • Retaliation against anyone who raises a concern in good faith
  1. Safety & Violence Prevention

The following actions are strictly prohibited:

  • Violence or threats of violence
  • Any behavior that endangers others or the workplace
  • Serious disruption of workplace order or operations
  1. Conflicts of Interest

Avoid situations where personal interests may conflict with Ve Tri’s interests. You must disclose potential conflicts in advance.

Examples:

  • Outside work that competes with Ve Tri
  • Financial interests or close relationships affecting business decisions
  • Procurement, hiring, or approval decisions involving relatives or close contacts
  1. Confidentiality & Information Protection

You must protect Ve Tri and customer/partner confidential information.

Examples:

  • Customer data, contracts, pricing
  • Proposals, designs, source code
  • Internal documents, processes, know-how

Rules:

  • Share confidential information only on a need-to-know basis
  • Do not forward work materials to personal accounts
  • Comply with all NDA obligations
  • Report any suspected loss or leakage immediately
  1. Acceptable Use of Company Resources

Company devices, accounts, networks, and tools must be used responsibly.

Not allowed:

  • Illegal or inappropriate activities
  • Excessive personal use that impacts work
  • Installing unapproved software that creates security risks
  • Sharing passwords or misusing access privileges
  1. Basic Information Security Practices

Everyone must follow these minimum practices:

  • Use strong passwords and enable MFA where available
  • Lock your screen when away
  • Be cautious of suspicious emails and phishing attempts
  • Report incidents (mis-sent emails, device loss, data exposure) promptly
  1. Customer, Partner, and Vendor Conduct

When representing Ve Tri:

  • Be accurate and honest in all communications
  • Do not make commitments you cannot keep
  • Maintain professional behavior during meetings, travel, and events
  • Protect customer confidentiality and follow engagement rules
  1. Gifts, Hospitality & Anti-Bribery

Ve Tri prohibits bribery and improper influence.

  • Do not offer, request, or accept anything that could influence business decisions
  • Follow applicable laws and customer/vendor policies
  • If unsure, consult your manager or the appropriate internal contact
  1. Reporting Concerns (Speak Up)

If you see a violation of this Code of Conduct or have concerns, report it promptly.

Reporting channels (examples):

  • Your manager
  • HR / Administration
  • Leadership / Responsible manager

We will handle reports as confidentially as possible and respond appropriately.

  1. Non-Retaliation

Ve Tri prohibits retaliation against anyone who reports a concern in good faith or participates in an investigation.

  1. Investigations & Disciplinary Action

Violations may result in corrective action, including:

  • Coaching, warnings, or corrective guidance
  • Access restriction or suspension
  • Contract termination, disciplinary action, or dismissal
  • Legal action where necessary

Contact for Inquiries Regarding Personal Information
VE-TRI Co., Ltd.
Personal Information Inquiry Desk
3-1-14 Kirigaoka, Midori-ku, Yokohama-shi,
Kanagawa 226-0016, Japan
Email: privacy_policy@ve-tri.com